General Terms and Conditions

Welcome to our official website! Before using our services, please carefully read the following terms and conditions. These terms apply to all activities conducted on our website, including browsing, purchasing, and any related services. By accessing or using our website, you agree to abide by these terms.

1. Terms of Use

Account Registration: To complete a purchase, you will need to create an account. You agree to provide accurate, complete personal information and ensure the security of your account information.

User Responsibility: While using our website, you agree not to engage in any illegal or inappropriate activities, including but not limited to unauthorized modification, copying, distribution of content from our site, or interfering with the normal operation of the website.

2. Orders and Payment

Order Processing: All orders will be processed once we receive your payment. We will make every effort to ensure timely processing and accurate shipment of orders, but we are not responsible for any delays caused by unforeseen circumstances.

Payment Methods: We support secure payment methods (PayPal), and all payments will be processed through encryption technology to ensure the security of your payment information.

3. Prices and Products

Pricing: The prices of all products are as displayed on the website and are subject to change without prior notice. The actual price payable is the price shown on the order confirmation page.

Inventory: We make every effort to ensure that the inventory information on our website is accurate. However, if an order cannot be fulfilled due to insufficient stock, we will notify you as soon as possible and offer a refund or alternative solutions.

4. Shipping and Delivery

Shipping Area: We offer free shipping (remote areas may be excluded), but delivery times may vary depending on the destination.

Shipping Time: We ship from Guangdong, China. Generally, orders within Asia take about 7-10 business days, while orders to other regions may take 15-20 business days. The specific delivery time depends on the destination and the logistics company.

Responsibility: We make every effort to ensure that goods are delivered on time and safely, but we are not responsible for any delays, damages, or losses caused by logistics companies or force majeure factors.

5. Return and Exchange Policy

As we offer factory-direct pricing and cover high international shipping costs, while also providing promotional discounts and coupons to our customers, our products are already offered at the best possible value.
Therefore, we do not accept returns or exchanges for non-quality-related reasons. We sincerely appreciate your understanding.

If you receive an item with quality issues or damage caused during shipping, please contact our customer service team as soon as possible. We will actively assist you and provide an appropriate solution to ensure your satisfaction.

Thank you for your support and understanding. We look forward to serving you with high-quality products and professional service.

6. Intellectual Property

Copyright Statement: All content on this site, including text, images, logos, designs, etc., is our property and is protected by copyright law. Unauthorized copying, modification, distribution, or use of any content from this site is prohibited.

7. Disclaimer

Risk of Use: The website content and services are provided “as is.” We are not liable for any loss or damage arising from your use of this website or its services.

Website Availability: We strive to ensure the continuous operation of the website, but we are not responsible for interruptions or data loss due to technical issues.

8. Privacy and Security

Privacy Policy: We are committed to protecting your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

9. Modifications and Termination

Amendments to Terms: We reserve the right to modify these terms at any time. The updated terms will be posted on the website and will take effect immediately. Please check the terms regularly to stay informed of the latest updates.

Termination of Services: If we find that you have violated the terms or misused our services, we have the right to immediately terminate your account and services.

10. Governing Law and Dispute Resolution

Governing Law: These terms are governed by the laws of the People’s Republic of China. In the event of a dispute, both parties should attempt to resolve the issue through friendly negotiation. If an agreement cannot be reached, the dispute may be submitted to the local court for resolution.

11. Contact Us

If you have any questions regarding our terms of service or any other concerns, please feel free to contact us:

Email: info@yihewear.com

Phone/WhatsApp: +8617611155503

Thank you for choosing our products and services! We look forward to providing you with the best shopping experience.